How it works

From idea to slice — here’s the journey your cake takes. Most orders need 7–14 days; rush is possible by arrangement.

Typical timeline

Day 0–1 enquiry → Day 1–3 confirmation & deposit → Day 2–10 prep/bake → Day 7–14 delivery/collection

Need it sooner? Message us — we’ll do our best.

1

Choose & customise

Pick a design from our portfolio or send inspiration. Tell us size, flavours, colours and any message.

2

Quote & availability

We confirm the price and available slot. To secure your date, a 50% deposit is required for all orders.

3

Secure payment

Pay by cash, bank transfer or an online card link we provide.

4

We bake

Ingredients prepped, sponges baked and decorated to your brief. We’ll share a quick update if needed.

5

Delivery or collection

Hand‑delivery within our area or collect 10:00–20:00. See Delivery for details.

Lead times

Most designs: 7–14 days. Larger/custom pieces may need longer. Rush orders are possible if our schedule allows.

Allergens

We work allergen‑aware, but our kitchen handles common allergens. Read our Allergens page.

Terms

By ordering you agree to our Terms and Privacy Policy. Deposits are non‑refundable for short‑notice cancellations.