How it works
From idea to slice — here’s the journey your cake takes. Most orders need 7–14 days; rush is possible by arrangement.
Typical timeline
Day 0–1 enquiry → Day 1–3 confirmation & deposit → Day 2–10 prep/bake → Day 7–14 delivery/collection
Need it sooner? Message us — we’ll do our best.
Choose & customise
Pick a design from our portfolio or send inspiration. Tell us size, flavours, colours and any message.
Quote & availability
We confirm the price and available slot. To secure your date, a 50% deposit is required for all orders.
Secure payment
Pay by cash, bank transfer or an online card link we provide.
We bake
Ingredients prepped, sponges baked and decorated to your brief. We’ll share a quick update if needed.
Delivery or collection
Hand‑delivery within our area or collect 10:00–20:00. See Delivery for details.
Lead times
Most designs: 7–14 days. Larger/custom pieces may need longer. Rush orders are possible if our schedule allows.
Allergens
We work allergen‑aware, but our kitchen handles common allergens. Read our Allergens page.
Terms
By ordering you agree to our Terms and Privacy Policy. Deposits are non‑refundable for short‑notice cancellations.