Last updated: 3 December 2024
Welcome to Dreamy Cake. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our Site, including through placing orders or sending inquiries. We are committed to respecting and safeguarding your privacy.
1. Information We Collect
1.1 Personal Data
When placing orders or contacting us, we may collect the following personal data:
- Full name
- Email address
- Phone number
- Any additional information you provide in your message or order details
1.2 Usage Data
We use analytical tools to collect non-personal information about your interaction with our Site, such as:
- Your IP address
- Browser type and version
- Pages visited
- Time spent on each page
- Referring URLs
2. How We Use Your Information
2.1 Personal Data
The personal data collected is used to:
- Process and fulfil your orders
- Respond to your inquiries
- Coordinate delivery or pick-up details
- Improve our services
2.2 Usage Data
We use usage data to:
- Analyse and improve the functionality of the Site
- Enhance user experience
- Monitor and prevent potential technical issues
3. Legal Basis for Processing
We process your data under the following legal bases:
- Consent: By submitting your data, you agree to its use for the specified purposes.
- Contractual Necessity: To fulfil your orders and provide requested services.
- Legitimate Interests: For improving our Site and services.
4. Data Sharing
We do not share your personal data with third parties, except:
- To comply with legal obligations
- To prevent or investigate potential fraud or security issues
- For third-party delivery services, if required for your order
5. Data Retention
We retain your personal data for as long as necessary to:
- Complete the purposes for which it was collected
- Meet legal and regulatory requirements
6. Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Rectify incorrect or incomplete data
- Request deletion of your personal data ("right to be forgotten")
- Restrict or object to the processing of your data
- Withdraw your consent at any time
To exercise these rights, please contact us at dreamycake.info@gmail.com.
7. Security
We use industry-standard measures to ensure your personal data is protected against unauthorized access, disclosure, or loss.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates will be communicated via email or a notice on the Site.
9. Contact Us
For any questions about this Privacy Policy or to exercise your rights, contact us at:
Dreamy Cake
dreamycake.info@gmail.com